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Frequently Asked

How is my donation used by Primitivo?

Donations are used for: Veterinary treatment when rescued, treatment of physical and mental trauma, buying and supplying food, repairing fences, buying land to continue rescuing horses, management practices to recover the environment through grazing and planting, monitoring of the different sanctuaries.

How is my donation secure?

The information you provide in order to become a Primitivo donor is safe and secure. Our online donation platform has security measures in place to protect the loss, misuse and alteration of the information under our control. The process is fully encrypted to ensure your personal and credit card information is kept private and secure.

If you have any questions or concerns regarding your online donation contact the team at

Where is Primitivo located?

We are located in Uruguay. We have 6 sanctuaries throughout the country and we continue to create more.
Thanks to the generosity and trust of people with the sensitivity and conditions to receive and care for our horses, we continue to build the network of Primitivo Sanctuaries throughout Uruguay.

How is my data used by Primitivo?

Your privacy on the Internet is of utmost importance to us. Primitivo will not pass on your details to other organisations for marketing purposes. For further details see our privacy policy.

When can I expect my receipt?

Once your donation goes through successfully you will receive an automated email with your receipt. For further assistance, contact our team at

Can I cancel my monthly donation?

You can cancel your donation at any time. Please get in touch with our team to cancel your monthly donation. You can email us at and we will respond to you within 24 hours.